Customer Care Helpline: 0870 240 4251
Customer Care Faxline: 0199 256 1309
FAQ:
Here are some of the answers to the most frequent questions:
Will i need new telephone line?
No, you will not need new telephone line the existing telephone line will be ok to use the terminal. (Recomanded: BT TelephoneLine) [Top]
Will i get the terminal replaced if its faulty?
Yes, if the terminal is physically damaged or it can not be repaired on the customer helpline we send the new terminal the same day. [Top]
Wil i get the training?
Yes, we give you training how to oprate the terminal, how to print enf of day totals etc.. [Top]
How long does it take to install the terminal?
As soon as we receive your application form it passes from credit check department and the terminal can be installed in 2 working days. [Top]
What about the security of the terminal?
The terminal has security options on it, the terminal works only on the time which is been set up as opening and closing of the shop & you can setup a password to oprate the terminal. [Top]
Is there any helpline for technical faults?
Yes, you can always call the customer helpline number for any kind of technical queries, the customer assistance will help you to resolve the problem. [Top]
How will i get update for new products?
3R Telecom sends out monthly newflash whenever new product arrives on the terminal, we keep our customer uptodate for all products and other informations. [Top]
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